Technology Help Desk

FAQ's about Chromebooks

Frequently Asked Questions

Please see the document to the right for FAQ's about chromebooks and technology issues.

Passwords are as follows: first 3 letters of a student's name followed by their lunch number. 

Example:

Email/Username: s.firstname.lastname@lcsd.k12.sc.us

Password: abc12345


CHROMEBOOK TROUBLESHOOTING GUIDE


STEP 1 FOR ALL ISSUES

Perform a reset. This fixes 90% of the chromebook issues that students commonly experience. To do this, hold the refresh and powerkeys simultaneously for 10 seconds.  Then power back on.


STEP 2 FOR ALL ISSUES

Check to see that Chrome is updated to the latest version.


Copy of Update Chrome OS.mp4

STEP 3 FOR ALL ISSUES

Remove the user and sign in again.

Steps to Remove the User